eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
