Using Out of Office Templates in eDesk
Amazon Buyer Opt-Out
Your eDesk Black Friday Toolkit: Features to Help You Crush the Rush
Connecting Octopia Marketplaces with eDesk
Connecting OTTO with eDesk
Proactive Chat
Assigning tickets with Round Robin
Responding with Snippets (video)
Responding with Templates (video)
Auto-responding during busy times
Auto-responding to messages containing keywords
Marking as Important & Favouriting tickets
Creating Procedures for your AI Agents
Intro to the Mailbox - Ticket View (video)
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