In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
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When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…
Octopia provides online marketplace software for retailers, manufacturers, and wholesalers, supporting both B2C and B2B markets. Connecting…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
The new Octopia API integration brings several enhancements to your eDesk experience, improving order and message handling for Cdiscount and…
Ramsay Santé is Europe’s leading provider of private healthcare, serving 10 million patients across 443 facilities in France, Sweden, Norway,…
Connecting Gmail to eDesk couldn't be easier. In this guide, we'll show you how to connect your Gmail account in eDesk - in less than 10 seconds! Before…
AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing you to gain your…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and the Chatbot, which operates on your…
Agent Assist is a feature of our AI Assist suite of tools. The Agent Assist feature allows you to map your templates to different AI Classifications…
Want to save time and deliver truly great customer responses? eDesk's intelligent AI Composer uses ChatGPT technology to instantly change the…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…