In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
eDesk's Pre-sales tools help you turn prospective customers into buying customers, by streamlining your pre-sales enquiries and enabling your…
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
AI Classifications enhance your support experience by automatically categorizing customer queries, enabling personalized and accurate responses. This…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
AI instructions allow users to define how the AI functions, allowing for more control over customer interactions and response content. This…
Want to add a note to a ticket that can been seen by the rest of your team but that's hidden from your customer? We'll show you how! This…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
