Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
Connecting your BigCommerce account will allow your messages, orders, and order information to flow directly into eDesk.
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
Engage with your customers on your Shopify store using eDesk’s Live Chat. Setting it up is easy, quick, and customizable to suit your business…
