eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
We encourage you to use snippets in your replies to customers to save time whilst sending professional and thorough responses!
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing you to gain your…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Want to save time and deliver truly great customer responses? eDesk's intelligent AI Composer uses ChatGPT technology to instantly change the…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
Learn how well your Chatbots are serving your customers with eDesk's handy CSAT (customer satisfaction survey) feature, which automatically asks…
