In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and the Chatbot, which operates on your…
AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing you to gain your…
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
eDesk offers two powerful AI options that can be used together or individually to maximize efficiency in your account. You can choose to use…
Connecting Gmail to eDesk couldn't be easier. In this guide, we'll show you how to connect your Gmail account in eDesk - in less than 10 seconds! Before…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
