Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Understanding your customer's experience has never been more important. That's why eDesk allows you to exclude irrelevant or inappropriate customer…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
We encourage you to use snippets in your replies to customers to save time whilst sending professional and thorough responses!
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
What are the benefits of using an eCommerce help desk like eDesk?
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
Learn how well your Chatbots are serving your customers with eDesk's handy CSAT (customer satisfaction survey) feature, which automatically asks…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
