Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Smart Reply is an AI-powered tool that helps agents respond to customer messages faster and more accurately. It boosts response times and customer…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
