AI Agent FAQs

AI Automation

Auto-responding to common queries

Common uses of Rule-Only Templates

Common uses of Message Rules

FAQ Channel Linking with eDesk

Trialling eDesk? All your questions answered!

Rule-Only Templates: Automate common replies using Message Rules

Examining key nodes

Your eDesk Black Friday Toolkit: Features to Help You Crush the Rush

Intro to Message Rules (video)

What information should you give your AI Agents?