Magento is a popular eCommerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Webinar: eDesk 101 Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by…
Magento is a popular e-commerce platform allowing you to create an online store and sell products. Connecting your Magento account will…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
You can select the Receiving mode for email channels to determine how your want your messages imported in eDesk. This help file will guide…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
PrestaShop is a freemium, open source e-commerce platform allowing you to create an online store and sell products. Connecting your PrestaShop…