Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
