eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
The Live dashboard offers a real-time snapshot of the activities occurring in your eDesk account. It's a dynamic dashboard that refreshes…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
