By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Customer support in one place, not all over the place! Get started with eDesk now!
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
