You may have seen the following banner appear at the top of your account:
"Where's my order?" can constitute an estimated 20-40% of customer enquiries. That's why eDesk allows you to add a direct tracking link to orders…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
eDesk's Round Robin feature automatically assigns tickets to your Support Agents, sharing the workload across the team and maximizing efficiency. Before…
Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
This help file will walk you through adding complimentary information to your orders and tickets in eDesk. Before you start You’ll…
The PrestaShop integration for eDesk's Feedback allows you to request feedback for the orders you received from your PrestaShop customers. This…
Veeqo is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…
VoloCommerce provides an ecommerce platform, a reporting platform and services for multichannel sellers to grow sales on marketplaces like Amazon,…
Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics. Connecting your Newegg account…
The Amazon integration for eDesk's Feedback allows you to request feedback for the orders you received from Amazon customers. This help file…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
