Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
Engage with your customers on your Shopify store using eDesk’s Live Chat. Setting it up is easy, quick, and customizable to suit your business…
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
This help file will guide you through what actions to take if you are having issues with the Live Chat or Widgets in eDesk. Before you…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
To make it easier for you to differentiate between chat interactions, eDesk Chat notifications come in two sounds: one for new conversations…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
The Live dashboard offers a real-time snapshot of the activities occurring in your eDesk account. It's a dynamic dashboard that refreshes…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
