Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
Amazon allows buyers to opt-out of receiving non-critical messages from sellers. This help file will give you all the information on how eDesk…
We’ve redesigned the xSellco Insights mobile app, giving it a new look and feel, as well as a new name - eDesk Insights. This help file…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
Customer support in one place, not all over the place! Get started with eDesk now!
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…
This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…
