Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Customer support in one place, not all over the place! Get started with eDesk now!
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Inside your account, you will see the admin user and manager user identified by different symbols Admin Manager
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
