Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Customer support in one place, not all over the place! Get started with eDesk now!
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
What are the benefits of using an eCommerce help desk like eDesk?
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…
The new Octopia API integration brings several enhancements to your eDesk experience, improving order and message handling for Cdiscount and…
Octopia provides online marketplace software for retailers, manufacturers, and wholesalers, supporting both B2C and B2B markets. Connecting…
