If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics. Connecting your Newegg account…
Kaufland (formerly Real.de) is one of the biggest and fastest growing open marketplace in Germany, offering an extensive sales channel and covering…
Create a Manual Usage Template to help your teams respond to customers quickly.
WooCommerce is a popular ecommerce platform allowing you to create an online store and sell products. Connecting your WooCommerce account…
eDesk’s Customer Snippets let you insert customer or order information into a message with just a couple of clicks. This help file will…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Use Snippets in your customer responses to deliver fast, personal and consistent customer care. This help file will guide you through creating…
Automate great customer care by creating pre-written messages that eDesk sends automatically to the customer upon closure of Amazon tickets. This…
The Pre-Sales section separates sales opportunity queries (Pre-Sales) from regular queries. It houses product queries from customers who have…
Instead of having customer communication all over the place - customer messages scattered across separate inboxes and message centers, without…
Maximize the benefits of AI with eDesk’s efficient and intelligent response features; Agent Assist and HandsFree which will suggest the perfect,…
