Chat Insights (including chatbots)
Spotlight on the Ticket View (video)
Intro to the Mailbox - Ticket View (video)
AI powered summaries
Feedback Overview
Spotlight on the eDesk Insights (video)
Feedback Dashboard
Spotlight on the Mailbox View (video)
Intro to the Mailbox - Overview (video)
The Smart Inbox (video)
Using Profiles to set up AI personalities for your Chatbots and Smart reply
What is eDesk home?
Your chatbot's up and running! Now monitor and manage it
CSAT for Chatbots
Introduction to eDesk's chatbot (with Profiles)
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