eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
eDesk Home is a new page within your eDesk app that helps you to keep track of your mailbox and learn how to get the most from eDesk. Before…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
eDesk's Ava chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
