eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Webinar: eDesk 101 Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by…
Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…