eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
Supercharge your customer support with eDesk's AI, which provides crafted, personal replies for your most common customer queries, and buys…
It's easy to set up eDesk's Agent Assist and HandsFree AI features - revolutionizing the way your customer support works.
"Where's my order?" can constitute an estimated 20-40% of customer enquiries. That's why eDesk allows you to add a direct tracking link to orders…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
Respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist responses are available…
Watch this video and find out how you and your Team can save time with eDesk through automation!
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
There are a number of ways to respond to messages in eDesk. You can decide to send manual responses, AI responses, pre-written templates, and…
Smart Tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
Accelerate your response time by creating your own one-click AI-powered responses using customized AI Templates and the Sparkle icon. This…
eDesk's AI Summaries is the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your…
We’re delighted to be in a position to make our next generation AI available to eDesk customers on a phased basis.
