eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
You can resolve or close a ticket in eDesk when you're done dealing with the customer's query. Regularly resolving tickets will help you keep…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
