This help file will walk you through adding complimentary information to your orders and tickets in eDesk. Before you start You’ll…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
BigCommerce is a popular e-commerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
In this video, we will demonstrate how you can easily link your eBay account to eDesk.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…
