AI powered summaries

AI Assist features

AI Automation

AI Assist features (with Profiles)

Transforming your responses to customers with AI Composer

Introducing AI Smart Reply (with Profiles)

Using Profiles to set up AI personalities for your Chatbots and Smart reply

Getting Started with eDesk's AI (Instructions version)

Deliver multi-language support with AI Translation

Getting Started with eDesk's AI (with Profiles)

AI Classifications

Instructions and how they work for your AI

Building Training Content

Using Templates to save time

Spotlight on the Mailbox View and AI responses (video)