AI powered summaries

AI Assist features

AI Assist features (with Profiles)

AI Sample Policies

AI Sample Policies and Instructions

Building great custom content for your AI to use

Using Profiles to set up AI personalities for your Chatbots and Smart reply

Introducing AI Smart Reply (with Profiles)

Chat Insights (including chatbots)

Spotlight on the eDesk Insights (video)

Transforming your responses to customers with AI Composer

Getting Started with eDesk's AI (Instructions version)

Instructions and how they work for your AI

AI Classifications

AI Automation