Magento is a popular eCommerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
Magento is a popular e-commerce platform allowing you to create an online store and sell products. Connecting your Magento account will…
The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…
VoloCommerce provides an ecommerce platform, a reporting platform and services for multichannel sellers to grow sales on marketplaces like Amazon,…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
Connecting your Shopify account will allow your messages, orders, and order information to flow directly into eDesk. All messages will continue…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
Nodes are the actions that make up the flows in your chatbot. Examples of nodes are 'Send message to customer' or 'Transfer to agent'. Some chatbot…
