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Intro to Message Rules (video)

Spotlight on Smart Tools (video)

The eDesk Onboarding Guide

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Deleting Tickets

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Setting up a Knowledge base

Using Tags in eDesk

Using Tag Groups in eDesk

Using Tag Groups in eDesk

How to turn on Dark mode

Reduce spam and system messages in your Mailbox

Configuring your eDesk Mailbox

Customizing the display in your eDesk Mailbox

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