eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
What are the benefits of using an eCommerce help desk like eDesk?
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
eDesk makes it easy for you to be 100% confident your chatbots are set up correctly so that they can deliver great customer care 24/7. We provide…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Smart Reply is an AI-powered tool that helps agents respond to customer messages faster and more accurately. It boosts response times and customer…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
