eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
What are the benefits of using an eCommerce help desk like eDesk?
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
