eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Customer support in one place, not all over the place! Get started with eDesk now!
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
eDesk's Pre-sales tools help you turn prospective customers into buying customers, by streamlining your pre-sales enquiries and enabling your…
Facebook is a popular way for customers to contact brands with pre and post-sales queries. Connecting your Facebook Business Page will allow…
