eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
The Trustpilot integration allows you to request feedback based on the orders you received from your marketplaces and webstores (Shopify, BigCommerce,…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
