If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
Rakuten France (formerly known as Priceminister) offers an online e-commerce website that provides new, used, and collectable products at fixed…
FNAC Darty is one of the leading online marketplaces in France, specializing in entertainment and electrical products. Connecting your Fnac…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Bol.com is the biggest online retailer in the Netherlands and Belgium, selling a wide range of products, including books, electronics, clothing,…
ManoMano is a European marketplace specialising in DIY, home improvement and gardening supplies. Launched in France, it now also operates in…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
AI Automation allows you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
Connecting your Amazon channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.
AI instructions allow users to define how the AI functions, allowing for more control over customer interactions and response content. This…
Want to add a note to a ticket that can been seen by the rest of your team but that's hidden from your customer? We'll show you how! This…
Ramsay Santé is Europe’s leading provider of private healthcare, serving 10 million patients across 443 facilities in France, Sweden, Norway,…
