Troubleshooting: Connection Failed

Troubleshooting: The channel you are attempting to connect may already be in use

Connecting Shippingbo with eDesk

Creating an Agent profile

Introducing AI Smart Reply: your Support team’s new best friend!

AI Agent FAQs

Chat Insights (including chatbots)

What information should you give your AI Agents?

Connecting Kaufland with eDesk

Troubleshooting: Deleting a channel

Troubleshooting: eBay connection

Channel Reports

Add Channel: eBay (video)

Troubleshooting: Social Media (Facebook and Instagram)

Configuring your eBay channel settings