This help file will guide you through what actions to take if you receive a Channel Connection Failed error in eDesk. Before you start You…
This help file will guide you through what actions to take if you receive a Channel may already be in use error in eDesk. Before you start You…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
