Check out these example uses for Rule-Only templates, and adapt them to your business needs. This help file will guide you through how to…
Create a Rule-Only template to auto-respond to messages based on their content. How useful! This help file will guide you through how to…
It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
Create a Manual Usage Template to help your team respond to customers quickly. This help file will guide you through creating these ready-to-go…
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
HandsFree is part of eDesk's AI Automation suite. It allows you to automatically resolve the first incoming message in a ticket by using templates,…
Automate great customer care by creating pre-written messages that eDesk sends automatically to the customer upon closure of Amazon tickets. This…
Create a rule-only template to send acknowledgements to your customers when your Support Agents are under pressure. This help file will guide…
