Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…
Customer support in one place, not all over the place! Get started with eDesk now!
Integrating WhatsApp with eDesk will revolutionize the way your team handles support. By having two way communication via WhatsApp with your…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
If you need someone else in your team to help you with a ticket, all you need to do is @mention them and the ticket will appear in the Mentioned…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
There are a number of ways to respond to messages in eDesk. You can decide to send manual responses, AI responses, pre-written templates, and…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Webinar: eDesk 101 Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by…
Connecting your Shopify account will allow your messages, orders, and order information to flow directly into eDesk. All messages will continue…
