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The eDesk Onboarding Guide

Inviting Users (video)

Connecting WhatsApp with eDesk - Requirements to onboard

The Smart Inbox (video)

Connecting WhatsApp with eDesk - Regular Onboarding

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

Spotlight on the eDesk Insights (video)

Creating Invoice Templates

Using Invoice Templates

Connecting WhatsApp with eDesk - Number Porting Onboarding

Add Channel: Aircall (video)

Add Channel: eBay (video)

Connecting your channels to eDesk Feedback

Add Channel: BigCommerce (video)

Add Channel: Shopify (video)

  • Getting started
  • Mailbox set up
  • Getting started
  • User and Company settings
  • eDesk connections
  • Company settings
  • User Permissions
  • Linking Channels
  • Link eDesk Talk
  • Link WhatsApp
  • Link your voice services
  • Link your webstores
  • Link your email accounts
  • Link your social media
  • Link your marketplaces
  • Link your marketplaces
  • Link your webstores
  • Link your social media
  • Link your email accounts
  • Link your integrations
  • Organizing your Mailbox
  • Customize your interface
  • Customize your interface
  • Organize your tickets
  • Smart Tools
  • Rules
  • Templates
  • Invoice templates
  • Set up automated processes
  • AI
  • eDesk AI - with Profiles
  • Explore eDesk AI
  • Chat
  • Chat settings
  • Getting started
  • Chatbot
  • Feedback
  • Feedback Basics
  • Feedback Reporting
  • Creating Feedback Rules
  • Getting Started
  • Customer View
  • Intro to Customer View
  • Knowledge Base
  • Getting started
  • Reporting
  • Measure your performance
  • Billing and Admin
  • Your subscription details
  • Your account settings
  • Video Library
  • eDesk Intro To videos
  • eDesk Classroom videos
  • How to videos
  • Onboarding videos
  • Product demo videos
  • Webinar videos
  • Feature spotlight videos
  • eDesk Quick Tips videos
  • Troubleshooting
  • Marketplaces and Webstores
  • General Troubleshooting
  • Email and Social media
  • Tickets Troubleshooting
  • Best Practices
  • eDesk Best Practices
  • What's new?
  • Discover what's new in eDesk!

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