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Requesting eBay reviews

The eBay integration for eDesk's Feedback allows you to request feedback for the orders you received from eBay customers. This help file will…

Amazon Request Feedback Now

The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…

Demo Video: eDesk Feedback

eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…

Using Amazon's Request a Review feature

Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…

Feedback Rules for eBay

Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…

Requesting WooCommerce reviews

The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…

What will my Feedback request emails look like?

For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…

Sending Modes

You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…

Using Snippets in eBay Feedback requests

Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through eBay. This help file will…

Feedback Rules and Messages

Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…

Using Amazon's Custom Feedback Rules

Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…

eBay Return Cases

Buyers can perform a lot of different actions whenever they placed an order on eBay: start a return or refund request, cancel their order, etc... Whenever…

Using Snippets in Amazon Feedback requests

Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through Amazon. This help file…

Feedback Rules for Amazon

Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…

Feedback Dashboard

The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on.  This…

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