Smart Inbox

The Smart Inbox (video)

AI Assist features

Introducing AI Smart Reply: your Support team’s new best friend!

Exploring the ticket view

AI Assist features (with Profiles)

Chat Insights (including chatbots)

Connecting Shippingbo with eDesk

Connecting Kaufland with eDesk

Intro to the Mailbox - Smart Inbox (video)

Spotlight on Smart Tools (video)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

Spotlight on the Mailbox View (video)

Spotlight on the eDesk Insights (video)

Spotlight on Auto-Reply Templates (video)