We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…
