Engage your website visitors with a smooth live chat experience using the eDesk Chat Add-On, and create contact forms that allow them to get…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
Set up your website contact form so that messages are received in your Mailbox and you can reply directly to the customer from eDesk This…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Create a Manual Usage Template to help your teams respond to customers quickly.
WooCommerce is a popular ecommerce platform allowing you to create an online store and sell products. Connecting your WooCommerce account…
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
eDesk allows you to block specific products, orders, and customers if you don't want them to receive a feedback request message. This help…
