Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
You may have seen the following banner appear at the top of your account:
"Where's my order?" can constitute an estimated 20-40% of customer enquiries. That's why eDesk allows you to add a direct tracking link to orders…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
The PrestaShop integration for eDesk's Feedback allows you to request feedback for the orders you received from your PrestaShop customers. This…
The FNAC integration for eDesk's Feedback allows you to request feedback for the orders you received from your FNAC customers. This help file…
Sears Marketplace is an online ecommerce market that allows you to sell your products as well as advertise them on Sears' website. Connecting…
Rakuten France (formerly known as Priceminister) offers an online e-commerce website that provides new, used, and collectable products at fixed…
