eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
The new Octopia API integration brings several enhancements to your eDesk experience, improving order and message handling for Cdiscount and…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
