Brightpearl is the number one Retail Operating System for e-commerce, multichannel retail brands and wholesalers. Connecting your Brightpearl…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
Bonanza is an online marketplace where sellers list their products to be sold. It’s divided into multiple categories to help buyers find exactly…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
To make it easier for you to differentiate between chat interactions, eDesk Chat notifications come in two sounds: one for new conversations…
Connecting your BigCommerce account will allow your messages, orders, and order information to flow directly into eDesk.
Dark mode makes working on eDesk easier on your eyes by using a darker theme for the app's user interface, which reduces the amount of light…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
The Content Hub is powered by Ava and is essentially “Ava’s bookshelf”. This is where all material that Ava uses to answer customer questions…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
