Bebeboutik is France’s leading private sales marketplace for babies, children, and parents, offering a curated selection of quality products from trusted brands. With over 4 million members, Bebeboutik provides parents with a broad range of clothing, toys, and childcare essentials.

Connecting your Bebeboutik account will allow your messages, orders, and order information to flow directly into eDesk. 

All messages will continue to be delivered to your Bebeboutik account and it will also update when you send messages from eDesk.

This helpfile will walk you through how to connect your Bebeboutik account with eDesk. 

Before you start

 
  • You’ll need an Admin login to eDesk. If you don’t have an Admin login, you can request one from an Admin user within your business. 
  • You'll need a Bebeboutik account within Octopia. To find out how to create one, click here.
  • You'll need an Octopia Seller ID. If you need help getting your Seller ID, click here. 

01 How do I connect Bebeboutik in eDesk?

  1. Go to the App Store and search for the Bebeboutik tile under Marketplaces. 
  2. The App page for Bebeboutik provides an Overview of how the channel works with eDesk. Click Install App to go ahead and install your Bebeboutik account.
  3. Click Authorize eDesk.
  4. You will be asked to enter your Octopia Seller ID. Go ahead and enter it here.                Note: If you need help getting your Seller ID, click here. 
  5. You will see the success page if the connection has worked correctly.

02 Where do I see data from Bebeboutik in eDesk?

Now that you've successfully connected your Bebeboutik store, we will import all orders and messages directly into your eDesk account. (There is no need to add a separate email address to do this). 

As with other marketplaces, you will see all your buyer messages - and any attachments - on the Mailbox screen. 

You will see the Bebeboutik order related to each ticket on the right-hand side of every single ticket. Tracking will also show here if available. 

As with other marketplaces, you will also be able to consult all your Bebeboutik orders directly on the Orders screen in eDesk.

Further Readings

If you would like to find out more about connecting other Octopia marketplaces, click here. 
If you would like to find out more about connecting Amazon with eDesk, click here.
If you would be interested in learning more about connecting eBay with eDesk, click here.