eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
eDesk's Pre-sales tools help you turn prospective customers into buying customers, by streamlining your pre-sales enquiries and enabling your…
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Customer support in one place, not all over the place! Get started with eDesk now!
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
