eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
What are the benefits of using an eCommerce help desk like eDesk?
The Amazon integration for eDesk's Feedback allows you to request feedback for the orders you received from Amazon customers. This help file…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
Create a Manual Usage Template to help your teams respond to customers quickly.
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Connecting your eBay channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.
Connecting your Amazon channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
