AI powered summaries

AI Assist features

AI Assist features (with Profiles)

Transforming your responses to customers with AI Composer

AI Sample Policies

Building great custom content for your AI to use

Getting Started with eDesk's AI (Instructions version)

AI Automation

Introducing AI Smart Reply (with Profiles)

Deliver multi-language support with AI Translation

Introduction to eDesk's chatbot (with Profiles)

AI Classifications

AI Sample Policies and Instructions

Setting up Agent Assist

Getting Started with eDesk's AI (with Profiles)