What is the AI Agent and how does it work?

AI Agent FAQs

Creating an Agent profile

What information should you give your AI Agents?

Setting up Agent Assist

AI Classifications

AI Assist features

AI Assist features (with Profiles)

Understanding your AI Agent activity log

Creating Instructions for your AI Agent

Getting Started with eDesk's AI (with Profiles)

Knowledge Gaps in your Training content? Let's get them closed

Adding Tags on Aircall

Creating policies for your AI Agents

AI Automation