Proactive Chat

Responding with Snippets (video)

Intro to Snippets (video)

Using Snippets in eBay Feedback requests

Auto-responding to messages containing keywords

Auto-responding to common queries

Spotlight on the Templates (video)

Auto-responding during busy times

Introducing AI Smart Reply (with Profiles)

Customer Snippets

Transforming your responses to customers with AI Composer

Respond faster with Snippets

Introducing AI Smart Reply: your Support team’s new best friend!

Intro to Templates (video)

What will my Feedback request emails look like?