Skip to main content
eDesk Knowledge Base
Login
Categories
  • Core areas
  • Mailbox and ticket handling
  • Insights & reporting
  • Orders
  • Other areas
  • Smart Tools
  • Invoice templates
  • Message rules
  • Templates
  • Tags
  • Snippets
  • Custom fields
  • Set up automated processes
  • AI
  • AI Agent
  • eDesk AI - with Profiles
  • AI features
  • Explore eDesk AI
  • Connecting channels
  • Link eDesk Talk
  • Link WhatsApp
  • General
  • Link your marketplaces
  • Link your webstores
  • Link your social media
  • Link your integrations
  • Link your email accounts
  • Link your voice services
  • Link your marketplaces
  • Link your webstores
  • Link your social media
  • Mailbox
  • Delivery
  • Integrations
  • Company
  • Subscription & receipts
  • API
  • Settings
  • Users & roles
  • Chat
  • Chat settings
  • Getting started
  • Chatbot
  • Account
  • Mailbox settings
  • Profile preferences
  • Advanced features & other articles
  • Getting started
  • Advanced features
  • Other articles
  • Troubleshooting
  • Marketplaces and Webstores
  • General Troubleshooting
  • Email and Social media
  • Tickets Troubleshooting
  • Feedback
  • Feedback Basics
  • Getting Started
  • Creating Feedback Rules
  • Feedback Reporting
  • Video Library
  • Onboarding videos
  • Product demo videos
  • Webinar videos
  • Feature spotlight videos
  • eDesk Quick Tips videos
  • eDesk Classroom videos
  • eDesk Intro To videos
  • How to videos
15 Results

Adding an internal note

What information should you give your AI Agents?

Creating an Agent profile

Connecting Kaufland with eDesk

AI Agent FAQs

Leaving Internal Notes (video)

Product Demo: eDesk (video)

How to add Order Notes and Returns Info

Add Channel: BigCommerce (video)

Add Channel: eBay (video)

Add Channel: Amazon (video)

Add Channel: Shopify (video)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

Add Channel: Aircall (video)

Spotlight on the eDesk Insights (video)

Didn't Find what you were looking for?

SSpeak with one of our agents or email us.

Email support

Powered by   eDesk Knowledge Base

Email: support@edesk.com

Privacy Policy
Terms and conditions