Leaving Internal Notes (video)

Adding an internal note

Intro to Snippets (video)

Add Channel: Shopify (video)

How to add Order Notes and Returns Info

The eDesk Onboarding Guide

The 5 step guide to setting up your eDesk Mailbox

Creating new tickets and external emails

Product Demo: eDesk (video)

Add Channel: BigCommerce (video)

Add Channel: eBay (video)

Add Channel: Amazon (video)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

Spotlight on the eDesk Insights (video)

Mentioning Agents (video)