eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Allegro is a Polish online e-commerce platform that enables you to create an online store and sell products. Connecting your Allegro account…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
We’ve redesigned the xSellco Insights mobile app, giving it a new look and feel, as well as a new name - eDesk Insights. This help file…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
ManoMano is a European marketplace specialising in DIY, home improvement and gardening supplies. Launched in France, it now also operates in…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
