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Connecting Newegg with eDesk

Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics. Connecting your Newegg account…

The eDesk Onboarding Guide

Customer support in one place, not all over the place! Get started with eDesk now!

Product Demo: eDesk (video)

eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…

Product Demo: eDesk simplifies eCommerce Customer Support (video)

What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.   

The eDesk Feedback Onboarding Guide

Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!

The eDesk App Store

eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…

Trialing eDesk via Repricer

If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…

Connecting a channel with eDesk

eDesk brings all your customer queries into one place, with related order details and conversation history.  We understand the importance…

eDesk Mailbox Tour

Welcome to eDesk, the future of eCommerce Customer Support!   This help file will guide new eDesk users through the Mailbox and help them…

Connecting Bol.com with eDesk

Bol.com is the biggest online retailer in the Netherlands and Belgium, selling a wide range of products, including books, electronics, clothing,…

Setting up your eBay channel mailbox

This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…

Smart Reply - video guide to setting up

Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…

Connecting Marjane Maroc with eDesk

Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…

Connecting Octopia Marketplaces with eDesk

Octopia provides online marketplace software for retailers, manufacturers, and wholesalers, supporting both B2C and B2B markets. Connecting…

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