The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
The Trustpilot integration allows you to request feedback based on the orders you received from your marketplaces and webstores (Shopify, BigCommerce,…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through eBay. This help file will…
Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…
The Feedback Dashboard will allow you to get access to useful information and insights relevant to the Feedback add-on you're using with your…
Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through Amazon. This help file…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
The Feedback Rule Checker is a powerful tool within eDesk that will help you understand why your order matched in the Scheduled to Send, No…
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
eDesk allows you to block specific products, orders, and customers if you don't want them to receive a feedback request message. This help…
The Orders tab will allow you to see all of the orders placed on the marketplaces and channels you have connected to eDesk as well as their…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…
Amazon continues to tighten their policy on Buyer-Seller Messaging; therefore it is important to ensure you are not exceeding the allowed quota…
