This help file will walk you through adding complimentary information to your orders and tickets in eDesk. Before you start You’ll…
Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…
Bol.com is the biggest online retailer in the Netherlands and Belgium, selling a wide range of products, including books, electronics, clothing,…
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
Connecting your eBay channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.
Connecting your Amazon channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.
In this video, we will demonstrate how you can easily link your eBay account to eDesk.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Check out these example uses for Rule-Only templates, and adapt them to your business needs. This help file will guide you through how to…
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
This support article will guide you on the next steps that are required to set up your Amazon mailbox so you'll be able to send and receive messages…
Message Rules in eDesk tell the inbox to automatically perform actions such as tagging and routing messages based on the conditions you decide.…
