The FNAC integration for eDesk's Feedback allows you to request feedback for the orders you received from your FNAC customers. This help file…
Kaufland (formerly Real.de) is one of the biggest and fastest growing open marketplace in Germany, offering an extensive sales channel and covering…
Bol.com is the biggest online retailer in the Netherlands and Belgium, selling a wide range of products, including books, electronics, clothing,…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve This help file will guide…
