Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
Respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist responses are available…
eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Using the eDesk API will allow you to connect your own system(s) directly with eDesk and perform actions automatically. This help file will…
eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Engage your website visitors with a smooth live chat experience using the eDesk Chat Add-On. This help file will guide you through the Widget…
Smart Tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
