The Feedback Rule Checker is a powerful tool within eDesk that will help you understand why your order matched in the Scheduled to Send, No…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
Webinar: eDesk 101 Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by…
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
Amazon continues to tighten their policy on Buyer-Seller Messaging; therefore it is important to ensure you are not exceeding the allowed quota…
