Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
Understanding your customer's experience has never been more important. That's why eDesk allows you to exclude irrelevant or inappropriate customer…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
The Feedback Rule Checker is a powerful tool within eDesk that will help you understand why your order matched in the Scheduled to Send, No…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
Veeqo is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
Rakuten France (formerly known as Priceminister) offers an online e-commerce website that provides new, used, and collectable products at fixed…
eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…
Kaufland (formerly Real.de) is one of the biggest and fastest growing open marketplace in Germany, offering an extensive sales channel and covering…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
